Communicate Using Email

Learn how to communicate effectively using Gmail.

Course objectives

As you complete this course, you'll learn and practice the following digital skills, terms, and concepts:

Digital Skills	Terms and Concepts
Initiate and send an email	Email
Add email addresses to different fields	Email address
Understand the parts of an email	App
Write and find email drafts	Inbox
Reply and reply all to an email	Drafts
Follow an email thread	Carbon copy (CC)
Use Gmail on mobile devices	Blind carbon copy (BCC)
Send and open attachments	Subject line
Search for an email	Body (email)
Mark an email as important	Email thread
Archive an email	Attachment
Put an email in the trash and take it out again	Downloading
Become familiar with email etiquette tips	PDF
	Archive

Course curriculum

These lessons are included in your course:

1. Intro to Communicate Using Email
2. Open Your Email Program or App
3. Start an Email Message
4. Compose Your Email
5. Open and Answer an Email
6. Send and Open Attachments
7. Keep Track and Organize Emails
8. Communicate Using Email Wrap-Up
9. Assessment
10. Reflection
1. Instructions
2. Schedule an Email to Send for Later
3. Make Emails Stand Out
4. Organize Inbox with Labels
5. Tips for Professional Emails

About this course

$19.99
15 lessons

Course outcomes

This course will teach you to draft something similar to these example course outcomes.

How much does Gmail cost?

Gmail is free for personal use. Businesses, schools, and individuals needing professional features and improved capabilities can choose between a variety of paid Google Workspace plans.

What is Gmail?

Gmail is an email service provided by Google. Similar to many other email services, Gmail allows you to send and receive emails, block spam, create an address book, and perform other basic email tasks. But it also has some more unique features that has helped make it the most popular email service in the world.

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